Exclusive And Comfort Freddy Krueger Villain-themed footwear, Buy more save more

Processing & Delivery

• Processing: 7-12 days.
• Shipping: 10-20 days (US: 5-15, Brazil/Mexico/South Africa: 20-40, Rest: 15-25).
• Total: 17-32 days.

Shipping Costs

• Domestic (US): Free over $100; Standard: $4.99 + $1.99/item; Insurance: $12.99 + $6.99/item.
• International: Free over $100; Standard: $6.95 + $2.95/item; Insurance: $12.99 + $6.99/item.
• Expedited: Free over 10 items; else US: $15 + $8/item, Brazil/Mexico/SA: $25 + $8/item, Rest: $20 + $8/item.

Options

1. Standard: No refund if lost; refund/replacement for defects (return needed).
2. Insurance: Covers loss/damage; instant refund/replacement.

Return Policy

• Wrong/Damaged/Faulty Items: Covers wrong items, damaged goods (torn, dirty, defective prints), or items not matching the website description. Contact support within 30 days of delivery with order info, photos of packaging, items, and defects. Refunds issued immediately upon approval. Claims after 30 days are not supported.
• Wrong Size: Applies if measurements differ by over 1.5″ from the size guide. Submit order info and photos with measurements within 30 days. Refunds issued upon confirmation.
• Shipping Costs: Customers pay return shipping unless due to our error or defect (we cover costs in those cases).

Refund Policy

• Lost Items: Report within 30 days of delivery with order info, shipping address, and post office verification. Refunds issued upon confirmation.
• Cancellation: Cancel within 4 hours of purchase via this link for a full refund. No cancellations after 4 hours.
• Eligibility: Refunds within 30 days for unused items in original condition. Custom items ineligible unless defective.
• Process: Refunds to original payment method within 5-7 business days.

1. Phone: +1(989) 318- 5999
2. Email: [email protected]
3. Address: 7820 Winona Ct, Annandale, VA 22003, United States

1. Store your clogs in a cool, dry place (60-75°F) to avoid material damage.
2. Keep them away from direct sunlight to prevent fading or warping.
3. Use breathable shoe bags to shield from dust while allowing airflow.
4. Avoid water and high humidity (>70%), especially for leather/suede, to prevent discoloration or peeling.
5. Clean with Clogs specific or mild shoe care products using a soft brush.
6. Apply waterproof spray to protect from rain and stains (test on a small area first).
7. Use antimicrobial insoles or deodorizing spray to eliminate odors and bacteria.

• Avoid storing near heat sources (e.g., radiators) to prevent melting or deformation.
• For stubborn stains, use a damp cloth with mild soap; avoid soaking.

Leather-Accented Clogs

• Wipe dust off with a soft microfiber cloth to prevent surface wear.
• Apply a pH-neutral leather conditioner to maintain flexibility and shine; use sparingly.
• Keep away from water and humidity (>70%) to avoid cracking or peeling of leather accents.

Suede-Accented Clogs

• Gently brush dust and stains with a suede-specific soft brush, using one-directional strokes.
• Blot moisture with a clean, dry cloth to preserve suede texture.
• Apply a silicone-based water-repellent spray for protection (test first); air dry in shade, avoiding sunlight.

Clogs & Jibbitz (Synthetic)

• Clean dust with a damp cloth or soft-bristled brush, using light pressure to protect the finish.
• Use mild soap with warm water (<100°F) for stubborn dirt; avoid harsh detergents like bleach or ammonia.
• Air dry in a shaded, well-ventilated area to maintain color and shape.

1. Store Clogs and Jibbitz at 60-75°F (15-24°C) with low humidity to prevent material breakdown.
2. Keep Jibbitz attached or in a breathable pouch; wipe with a damp cloth if dirty, avoid soaking.
3. Avoid heat sources (e.g., radiators) and direct sunlight to prevent warping or fading of Jibbitz.